Friday, April 29, 2016

Ryan Makes It Right

After my last blog post, and several neighbors going the distance, Ryan sent out an email to residence about our little problem and how they intended to fix it.

Dear Mills at Rocky River residents-
Recently there have been reports of excessive construction debris in the community. In an effort to ensure that all streets are kept as clean as possible Ryan Homes has communicated it will be increasing its cleaning frequency and adding additional steps to the process. These items include:
1. A vehicle will be driving the community 2x week with a magnet to pick up lose nails / hardware
2. The streets will be power washed weekly
3. An additional memo was sent to all contractors this week to pick up lose nails / debris and keep the job sites clean
4. Ryan Homes has invested in several magnets with trailer hitch accessories, these will be driven periodically / as needed
5. Ryan Homes will introduce a vacuum truck to collect any debris on the curb / other hard to reach areas
6. All debris collected will be monitored and efforts will be adjusted based on collection results. 

 I felt it important to follow up my last post with what Ryan is trying to do to help.  I didn't want to simply delete the post.  Too many have seen it.  And it goes a long way to show that Ryan Homes is trying to make it better for us all.  Yet another way they are trying to "go the distance" with their past and future customers.  =)

Thank you Ryan.  #Thanks  #RyanHomes #RyanMakesItRight

Monday, April 25, 2016

Shame on you Ryan Homes

Well, it's been a long while since I have last posted here.  We love our home and our neighborhood!  All and all things here have been wonderful!!

But there is one issue, and it's an expensive one.  One we taken to our Ryan Homes reps over and over and over again.  And it's only getting worse.  What is the issue?

*all photos taken on different days by different neighbors 

The above pictures are what preschoolers are picking up on their walks down the streets. Each of these photos represents one walk.  ONE!  What was found on one outing (so 5 different outings) This is what is lying around in our streets.  And this is just a very small representation.  Many, many, many of us are having to replace our tires.  Some of us had to do it several times.  This is just a small fraction of what is on our streets.  Tires are expensive.

Years ago, we use to have a street sweeper and a truck that hosed down the streets every Friday.  Back then there was very little construction happening.  Now our neighborhood is one of the fastest growing, and the trucks don't come at all.  The Ryan Reps say Ryan says the trucks are upping their visits but we have yet to see one.

 We all know that things happen when construction is going, but the volume of people having to replace their tires is really getting ridiculous. 

Our neighborhood has several hundred homes in it, with several hundred more slated. If I had to guess, I would venture to say 1/3 - just under a 1/2 of us have already had to replace tires if you go by what is being said at our HOA meetings and on our neighborhood page. 

Ryan Homes doesn't seem to be taking our complaints seriously.  Shame on you Ryan Homes.  And what about all your potential home buyers coming in and out of the neighborhood?  How likely will they be to buy homes here if it costs them tires several times in a short period of time?  A new home shouldn't cost you new tires every few months.  It really is getting ridiculous.

I would caution anyone wanting to purchase a home in here to drive the streets at your own risk.

#TheMillsatRockyRiver   #RyanHomes   #ShameOnYou   #CleanUpYourMess