We've been in our new home over a year now. Our 11 month drywall was scheduled, but then the company packed up and went under without telling anyone. So Ryan had to find another contractor. We FINALLY got someone out here to look around...and ....
We do have a few nail pops. No biggie. But the mud and tape job is horrible. So bad, the supervisor of the new contractor company came out because she didn't believe all my husband was telling her. She came out and couldn't believe how bad it was either. This was over a week ago. We are both still waiting on Ryan to approve what needs to be done. It's been over a week. Ryan is starting to drag their feet. We are not happy about this at all.
Speaking of not being happy.......
We do love our floor plan and neighborhood. HOWEVER.....it sounds like an 80 year old house upstairs!! Whenever anyone is walking around up there (even the kids) you can hear every step and the creaks badly. We have taken this issue up twice with Ryan. Once with the PM (who gave us an excuse that wood heats and contracts and these things happen. As if this was the very first house we have ever lived in, in our entire lives. uh...no. My brand new house should not sound like it's 80 years old. We aren't stupid.). The other with a supervisor who told us it had something to do with floating joints or walls or something. She also informed us that this is a common problem with this floor plan. Really? Because my neighbors have this floor plan and they don't have this issue. Several others here in the neighborhood have this floor plan and do have this issue. If you own a Milan, do you have this issue?
I keep flashing back to last summer when I walked into the house to get some measurements while it was still under construction, and one of the workers said he wouldn't dare live in this house. The one next door he would, but not ours. (the house next door is a Milan too). He said this while trying to fix a wall. (there is a blog post about this somewhere). Maybe this is what he was talking about.
At this point, we are trying to figure out what our options are to getting the floor fixed. My husband is not opposed to getting an attorney if need be and having ryan rip out our entire 2nd floor. But that's my husband for you.
We are still waiting to hear about drywall, and we are super unsatisfied with the answers Ryan has given us as to why our home sounds so dang old (btw...the model doesn't make these sounds either). We had planned on living here for many many decades. Now we just want to be able to sell it and get our money out of it. Our next home will not be a Ryan home at this point. They have cut corners and are not helpful into fixing them. They are now dragging their feet and giving excuses.