Ok...getting a little upset with our Rep. I have sent her two emails about upgrades and changes and in the past 5 days and I have heard nothing back. NOTHING. She said she would check on something for us, and I even asked about it in my last email. Still, no answer.
Now, in her defense, I know she has had 2 of the last 5 days off. But seriously. Get back to us. I don't like sitting here twiddling my thumbs and wondering IF she got the emails or IF this stuff will be addressed.
I think the next we see her, I will sit there and wait for her to find every answer I need before we leave, no matter how long it takes. Because the whole "I'll look into it and get back to you" thing with her apparently isn't worth it.
Hubby reminded me that Mondays are full of corporate meetings for them. I had forgotten she had mentioned that before. Add to that all the following up on the weekend traffic. . . I hope to hear from her tomorrow. =) After all, we ARE still waiting on the loan approval. Why go through all the trouble if it's for nothing. I must say, up until now, she has been completely wonderful and supportive. So I'm hoping it's the meetings and weekend catch-up that has delayed her.