My PM said something the other day that got me thinking....
At our Pre-drywall he mentioned a 6 month inspection. I just looked it up on our paperwork.... It mentions a 6 month inspection, and then later on mentions an 11 month. Did they do away with the 30 day inspection? And is the 10 month inspection now a 6 month inspection?
I never caught that before! I had mentioned 10/11 month inspections to both our Rep and PM (at that meeting acutally) and NO ONE ever corrected me. WHAT!?
The paper is a bit confusing. It reads:
"....plus a 6 month inspection, our warranty is one of the best in the business."
But below it it lists a 1 yr Drywall Inspection and says "call Ryan Homes approximately 11 months after closing to schedule appointment"
Can you see why I'm a bit confused?
I emailed our Rep yesterday to see if she can shine some light on this. I am so confused. And of course, no answer. Not even a "I'm checking on it". And now she is off until Saturday.
Now don't get me wrong, I LOVE LOVE LOVE our Rep!!! She has been phenomenal in so many ways. However..she is not getting that coveted 10. I sent her an email over a week ago about the dimensions of where the fridge would go (our PM said to contact her). I STILL haven't heard back.
I don't call because I have kids and trying to have a phone conversations is like trying to walk the tight rope...it takes talent, balance, and concentration I just don't have with 3 kids who just HAVE to pick when you are on the phone to have issues. Plus, most stuff I ask of her I know she needs time to look up. So I figure shoot her an email, and I should get some kind of response in 24 hours. Not days or weeks. So as great as she is, and she is great, her ability to answer email has earned her less than 10.
So anyway...can anyone else shine some light on this for me? Have you noticed changes?